System automated & non-automated notifications
Bookings in Pending State
This is used when you create a booking on your dashboard without collecting a deposit. The “Pending” state is used as a quote and does not actually reserve stock. Non-Automated, you can always send the customer the “Pending” booking or make it an active booking and send it at a later date via the email feature when ready
Booking receipt
Booking confirmation
This email notification is exclusively sent to customers who have successfully paid the booking deposit through the EzTimeRental system.
Booking rescheduled
Booking reminders
One day before the booking date the system will automatically send an email notification to the customer reminding them that they have a delivery tomorrow.
Booking cancellation
Deposit email
Deposit notifications are sent for each booking financial transaction, be it credit card, cash, or check. At EzTimeRental, we ensure that our customers receive these notifications promptly for their own records. This feature becomes particularly valuable when allowing customers to make partial payments, enhancing their overall experience.
Partial refunds
Full refunds
Booking followup
Show your customers that you care. Within 2 to 3 days after their completed booking, EzTimeRental will send a thoughtful follow-up email on your behalf to ensure their satisfaction.
Past booking reminders
At EzTimeRental, we value the loyalty of our customers. That’s why, 11 months after their initial booking, we reach out to remind them about their past experience and inquire if they would like to continue using your services for this year’s bookings. By engaging with them personally, we aim to foster long-term relationships and make their next booking experience even better.